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Federico Milana

Human-AI Interaction Researcher

About Me

I am a PhD in Human-AI Interaction with experience in designing and evaluating user interaction with machine learning classifiers, large language models and conversational agents.

Skills

Technical

  • Machine Learning: LLMs, fine-tuning, text classification, interpretability
  • Programming: Python (PyTorch, transformers, scikit-learn, numpy, pandas)
  • Development: Web and Desktop applications

Research

  • Human-AI Interaction: User studies and experimental design
  • Data Analysis: Quantitative and qualitative data analysis
  • Academic writing and reviewing: CHI, CSCW, CUI, etc.

Experience

PhD Student

September 2020 - November 2024

University College London

  • Research focus on Human-AI Interaction and Explainable AI in Machine Learning
  • Published papers in top HCI conferences

Postgraduate Teaching Assistant

January 2021 - May 2024

University College London

  • For the modules "Data Visualization" and "Affective Interaction" of the MSc in HCI
  • Assisted students in practical tutorials on Python and provided feedback on their assignments

Research Assistant

August 2019 - October 2019

University College London

  • Research on the effects of reply suggestion buttons and response variability in chatbots on autonomy delegation and trust

Education

PhD in Human-AI Interaction in Machine Learning

September 2020 - November 2024

University College London

  • Thesis title: "Evaluating Interaction with Machine Learning Classifiers and Interpretability Techniques"
Download Thesis

MSc in Human-Computer Interaction

September 2018 - August 2019

University College London

  • Graduated with Distinction
  • Thesis title: "Investigating the Effects of Reply Suggestions on User Trust in Chatbot Applications"
Download Thesis

BSc in Computer Science

September 2015 - July 2018

King's College London

  • Graduated with First Class Honours
  • Specialization in Software Engineering
  • Thesis title: "Getting Things Done: A Context-Aware Android Application for Productivity"
Download Thesis

Awards

UCL Faculty of Brain Sciences 2018/2019 Dean's List

December 2019

Academic performance recognised among the top 5% students from across the Faculty of Brain Sciences

Download CV

LoRa Bot

2025 - under development

  • Fine-tuned LLaMA-3-8B-Instruct on personal WhatsApp group chats using Quantized Low-Rank Adaptation (QLoRA) for efficient training on consumer hardware
  • Implemented parameter-efficient fine-tuning techniques to maintain model performance while reducing computational requirements
  • Engineered a communication pipeline using the Telegram API for seamless integration, allowing the model to analyze conversations and generate contextually appropriate responses that mimic a specific user's writing style
GitHub

Translation Annotator

2025

  • An Electron application developed to visualize and compare manual and AI-generated annotations of English translations of "Conversations on the Plurality of Worlds" by Bernard Le Bovier de Fontenelle, 1686
  • Extracted, aligned and segmented text to use with the Anthropic API
  • Developed for the forthcoming publication:
    • Anna Maria Cipriani, Federico Milana (2025, Forthcoming). AI-Powered Corpus Translation Studies
GitHub Web version

Interpretable Text Classification

2023 - 2024

  • An XGboost and BERT interpretable text classification model using LIME, SHAP, Occlusion values and experimental LLM summarization of confusion matrices
  • Conducted a user study with 128 participants to evaluate current model interpretability techniques
GitHub

Thematic Analysis Coding Assistant

2021 - 2024

GitHub

Chatbot Social Trading Assistant

Screenshot of the chatbot social trading assistant

2019

GitHub

Literary Corpus Processor

2018

GitHub

Getting Things Done

2018

  • An Android application using context-awareness to implement David Allen's productivity methodology
GitHub

2025

Understanding Interaction with Machine Learning through a Thematic Analysis Coding Assistant: A User Study

Federico Milana, Enrico Costanza, Mirco Musolesi and Amid Ayobi

ACM SIGCHI Conference on Computer-Supported Cooperative Work & Social Computing (CSCW)

  • Conducted a user study with 20 participants exploring how non-experts interact with Interactive Machine Learning (IML) systems
  • Developed TACA, an IML tool for thematic analysis, enabling iterative model training and customization
  • Found that users gained new analytical insights and adapted their interpretative approaches through IML interaction
  • Identified key challenges in user understanding of ML concepts and proposed design recommendations for IML systems
Paper

2023

Chatbots as Advisers: the Effects of Response Variability and Reply Suggestion Buttons

Federico Milana, Enrico Costanza and Joel E Fischer

ACM conference on Conversational User Interfaces (CUI)

  • Investigated how chatbot design features influence users' likelihood to follow AI advice in decision-making contexts
  • Designed and conducted an incentivized study examining effects of response variability and reply suggestion buttons
  • Built a simulated social trading platform where participants made investment decisions with chatbot guidance
  • Found that both response variability and reply suggestions significantly increased users' trust and adherence to chatbot advice
Paper

Contact

Reach out to me at federicomilana@outlook.com